The Tightrope of Friendly vs. Professional
The Tightrope of Friendly vs. Professional: Having a Good Professional Relationship with Clients There is an old adage that says friendship and business don't mix. Still, [...]
3 Courses That Can Improve Your Customer Service Team
Improving customer service is an ongoing process, and while you may have a well-trained team of representatives delivering at a normal level of expectation, there [...]
Study Shows That Mobile Payment Options Encourage Customer Loyalty
With mobile payments becoming more popular with consumers, when is it time for your business to consider implementing that choice? If current studies and customer [...]
Pointers for Selecting the Best Online Payment Service Provider for Your Business
If you do business online, an online payment system is as necessary as a computer. Whether it's an online terminal or a third-party payment gateway like PayPal, accepting [...]
Outsourcing Payroll: Who Can You Trust to Handle It?
Outsourcing Payroll: Who Can You Trust to Handle It? Handling payroll is a necessary part of doing business to which absolutely no business owner looks [...]
Interpreting Tone in Emails: Why Can it Get So Convoluted?
Interpreting Tone in Emails: Why Can it Get So Convoluted? Awkward email exchanges are a part of the modern workplace. You write an email to [...]
Getting work done with the kids at home? It Can Be Done!
Getting Work Done with the Kids at Home? It Can Be Done! If the title of this article grabbed your attention, chances are you've got [...]
4 No-Nos When Sending an Important Work Email
Some studies show that up to 93 percent of human communication is non-verbal. Cues like smiles, eye contact, and body movements can reveal what a person is [...]
Mobile Payments: A Great Way to Expand Your Customer Base
You're in business to get paid. No matter how much you love what you do, care about what you sell, or believe in the service [...]
4 Online Resources Every New Business Should Utilize
Steve Wynn didn't just get up and running with his Wynn Hotel on the Vegas strip because he was lucky or savvy or even so smart. For decades, [...]